Signed Acknowledgment Required

✉️PLEASE NOTE: Everything is automated today.

🔗Your Membership is associated (linked) to the email and cell you used to join the Club, including Reservations and Accounting systems. It is VERY important these same emails/cells are used when contacting the Club.

We truly want to respond to you quickly!

❓ LINK: Frequently Asked Questions

Scheduled Reservations

1. You should have already received your temporary password via email.
   Only trained FBC Members can make reservations or drive boats.
   
   

2. As soon as your on-water training is completed, you will be able to reserve boats. Yay! You can have FOUR scheduled reservations on the books and can schedule up to 6 months out, but you do have to schedule 24-hour out. If you miss that window, just call the dock.
   
   🔴 Trouble logging in?
   💬 Text Mike Toups: (281) 885-9050

Anytime Reservations

• DOCK NUMBERS (please put dock number on your phone)
  🔴 The sales number cannot transfer calls to the dock.
  
  WATERPOINT DOCK: (936) 221-5965

  WALDEN DOCK: (281) 803-8477
  

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  🔴 PLEASE TEXT docks phones UPON ARRIVAL at parking lot and WHEN RETURNING to dock from boating... also when running late for reservation, canceling, lost/found items, or to check weather.

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  🔴 RESERVATION CHALLENGES
  For challenges with passwords... or making scheduled reservations, call (936) 243-7555, press 3 for assistance.
  
  🔴 Reminder - FUN SHIP FORMS ARE REQUIRED TO RESERVE
  
  

💲 Challenges Around Payments 💲

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FINANCIAL INFORMATION

You can update your gas cards and bank information anytime. Just click

name/initials at top of Reservations. Please Note: Only Member A can

change bank information (ACH) for dues payments.

Here is a User Guide for updating financial information.

Email [email protected] should you update bank ACH
information so Accounting can confirm system synch.

Bank changes must be made by 15th of month.
🔴 LINK: User Guide


🎣Activities and Frequently Asked questions⁉️

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FAQs and ACTIVITIES

Both can be accessed from Reservations Website (not mobile apps), using the "v" arrow in upper right corner.

• FREQUENTLY ASKED QUESTIONS
  
  

• CLUB CALENDAR - For our Standard Plan Club Members*, we have some fun Member perks. (*Weekday/Weekend plans or Weekday Only plans)
  
  This VIDEO shows "how to sign up for fishing trip" from Reservations URL.
  🔴 LINKS: Reservations | VIDEO
  
  If you have questions, try FAQs first... answers most Club questions are there (e.g. reservations, additional training, fishing calendar, visiting Sisters Clubs, FBC Plus insurance deductible buy-down, non-renewal process, list of lakeside restaurants, etc.).
  
  FOR ASSISTANCE during business hours, call office (936) 243-7555; click extension to get to reservations, training, sales, or accounting.

Non-Renewal: Memberships are 12-month terms. Members can let us know anytime if they do not want to renew for another term, but no later than 60 days prior to the anniversary date. See more details about Membership changes/non-renewal in the Member FAQ, also accessible anytime by clicking the op "v" icon on the Reservations URL, not mobile apps. Look for the Cancellation/Non-Renewal section under Management Contacts.